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Customer services Books

We found 1.869 Books

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service

The Disney Institute

Disney Editions, Hardcover, New

~~£ 19.11~~

£ 17.20

Customer Experience Management: How to Design, Integrate, Measure and Lead

Customer Experience Management: How to Design, Integrate, Measure and Lead

Nihat Tavsan Ph.D;Can Erdem Ph.D

Tasora Books, 2018, Paperback, New

£ 22.56

Magnetic Service: Secrets for Creating Passionately Devoted Customers

Magnetic Service: Secrets for Creating Passionately Devoted Customers

Bell, Chip R. ; Bell, Bilijack R.

Berrett-Koehler Publishers, 2006, 2 edition, Paperback, New

£ 15.02

The Insight Loop: Boosting Sales with Customer Insights

The Insight Loop: Boosting Sales with Customer Insights

George, Joel K.

Independently Published, Paperback, New

~~£ 19.99~~

£ 17.99

Call Center Connections: Keys to Produce Successful Customer Service Outcomes

Call Center Connections: Keys to Produce Successful Customer Service Outcomes

DeHaan, Peter Lyle

Rock Rooster Books, Hardcover, New

~~£ 18.99~~

£ 17.09

CX-PRO: A Practical Guide for the New Customer Experience Manager

CX-PRO: A Practical Guide for the New Customer Experience Manager

Palmetto Publishing, Paperback, New

~~£ 23.99~~

£ 21.59

Decoding Customer Minds - Navigating the Labyrinth of Consumer Behavior

Decoding Customer Minds - Navigating the Labyrinth of Consumer Behavior

Gaurav Garg, Paperback, New

~~£ 12.99~~

£ 11.69

Customer Service vs. Customer Experience - A Business Growth Guide

Customer Service vs. Customer Experience - A Business Growth Guide

Questquill Books, Paperback, New

~~£ 14.49~~

£ 13.04

the only thing that matters

the only thing that matters

harpercollins, New

~~£ 11.99~~

£ 10.79

the trust factor

the trust factor

brandley, scott

outstanding ventures llc, 2011, New

£ 12.83

it`s the customer, stupid!,34 wake-up calls to help you stay client-focused

it`s the customer, stupid!,34 wake-up calls to help you stay client-focused

Aun, Michael A. ; Gitomer, Jeffrey

Wiley, 2011, Hardcover, New

~~£ 18.99~~

£ 17.09

The Wallet Allocation Rule

The Wallet Allocation Rule

Keiningham, Timothy L. ; Aksoy, Lerzan ; Williams, Luke

Wiley, Hardcover, New

~~£ 15.99~~

£ 14.39

synchroservice

schonberger, richard j.

irwin professional publishing, 1994, New

~~£ 24.95~~

£ 22.46

the paradox of excellence

the paradox of excellence

Mosby, David ; Weissman, Michael

Jossey-Bass, Paperback, New

~~£ 21.99~~

£ 19.79

the people approach to customer service

the people approach to customer service

henry associates press, 2008, New

£ 25.38

The Forever Transaction:: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave

The Forever Transaction:: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave

Baxter, Robbie Kellman

McGraw-Hill Companies, Paperback, New

£ 29.06

customer relationship management

customer relationship management

Anderson, Kristin ; Kerr, Carol

McGraw-Hill Companies, Paperback, New

£ 19.58

Close the Back Door: Solutions for Retaining Residents in Multifamily Communities

Close the Back Door: Solutions for Retaining Residents in Multifamily Communities

Simpson, Elaine M.

Occupancy Solutions LLC, Paperback, New

£ 20.20

Why Service Matters: A Collection of Essays That Will Change How You Think About Service

Why Service Matters: A Collection of Essays That Will Change How You Think About Service

Independently Published, Paperback, New

£ 29.21

Customer Service Representatives: Last-Minute Bottom Line Job Interview Preparation Questions & Answers for any Customer service professional Job

Customer Service Representatives: Last-Minute Bottom Line Job Interview Preparation Questions & Answers for any Customer service professional Job

Blgs Publishers

Createspace Independent Publishing Platform, Paperback, New

~~£ 8.10~~

£ 7.29

Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry

Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry

Catenazzo, Giuseppe

IGI Global, Paperback, New

~~£ 132.00~~

£ 118.80

Surviving Customer Service: Avoid Burnout, Develop Valuable Career Skills

Surviving Customer Service: Avoid Burnout, Develop Valuable Career Skills

Jenson, Donovon

Independently Published, Paperback, New

£ 12.85

Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing

Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing

Gupta, Monika ; Jindal, Priya ; Bansal, Shubhi

IGI Global, Paperback, New

~~£ 152.00~~

£ 136.80

How To Be A Better Restaurant Server: Learning to Better myself as a Server.

How To Be A Better Restaurant Server: Learning to Better myself as a Server.

Createspace Independent Publishing Platform, Paperback, New

£ 12.86

Giving Successful Presentations: A Practical Guide

Giving Successful Presentations: A Practical Guide

Dumitrascu, Sorin

Independently Published, Paperback, New

£ 16.96

The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees

The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees

Lioncrest Publishing, Paperback, New

~~£ 12.18~~

£ 10.96

Rob Versus The Entitled: Defeating The Aggressive, Offended, and Easily Triggered With A Little Common Sense & A Lot Of Sarcasm.

Rob Versus The Entitled: Defeating The Aggressive, Offended, and Easily Triggered With A Little Common Sense & A Lot Of Sarcasm.

Anspach Media, Paperback, New

~~£ 14.12~~

£ 12.71

How Sales Assistants Swear Coloring Book: A Funny, Irreverent, Clean Swear Word Sales Assistant Coloring Book Gift Idea

How Sales Assistants Swear Coloring Book: A Funny, Irreverent, Clean Swear Word Sales Assistant Coloring Book Gift Idea

Createspace Independent Publishing Platform, Paperback, New

£ 11.35

experience marketing

experience marketing

Now Publishers, 2011, Paperback, New

£ 52.75

Bakin' in a Craveable Brand: A Baker's Dozen Idea-Filled Chapters

Moehlenkamp, Kevin

Brightray Publishing, Paperback, New

~~£ 15.99~~

£ 14.39

It's Hard to be Easy: The Competitive Advantage of Clearing All Paths for Your Customers

It's Hard to be Easy: The Competitive Advantage of Clearing All Paths for Your Customers

Serbin Hopkins, Diane

Networlding Publishing, Hardcover, New

£ 21.71

Marketing of Consumer Financial Products: Insights From Service Marketing

Marketing of Consumer Financial Products: Insights From Service Marketing

Srivastava, Ritu

Business Expert Press, Paperback, New

£ 23.04

Book Idea to Bestseller in 30 Days: America's Publisher Shows You How To Write, Publish, and Launch Your Book to Global Bestseller Status

Book Idea to Bestseller in 30 Days: America's Publisher Shows You How To Write, Publish, and Launch Your Book to Global Bestseller Status

Butler, Michael D.

Beyond Publishing, Paperback, New

£ 9.55

Happy Customers Faster Cash Taiwan edition: The All-You-Need-To-Know Guide to effective communication in Credit Management and fCRM

Happy Customers Faster Cash Taiwan edition: The All-You-Need-To-Know Guide to effective communication in Credit Management and fCRM

Lo, Alexander ; Wynn, Cliff ; Wiedenbrugge, Marcel

Createspace Independent Publishing Platform, Paperback, New

£ 21.02

My Suite A$$! Surviving: Chaos, Critics & Crazies

My Suite A$$! Surviving: Chaos, Critics & Crazies

Ccc Llc, 2020, Paperback, New

~~£ 11.99~~

£ 10.79

Customer Loyalty: How to Retain Your Customer Base Through Loyalty

Customer Loyalty: How to Retain Your Customer Base Through Loyalty

Ekanem, Anthony

Notion Press, Paperback, New

~~£ 6.99~~

£ 6.29

Kind of Person

Passionpreneur Publishing, Paperback, New

~~£ 12.99~~

£ 11.69

Customer Delight 365: Daily Inspiration for the Customer Service Professional

Customer Delight 365: Daily Inspiration for the Customer Service Professional

Independently Published, Paperback, New

£ 20.24

Customer Service Success

Customer Service Success

Brownlee, David

Brownlee Group LLC, Paperback, New

~~£ 10.78~~

£ 9.70

Human Minded Care: The Pathway to Your Customer's Heart

Human Minded Care: The Pathway to Your Customer's Heart

Independently Published, Paperback, New

£ 16.96

Customer Relationship Marketing: Theoretical and Managerial Perspectives

Customer Relationship Marketing: Theoretical and Managerial Perspectives

Malhotra, Naresh K. ; Agarwal, James

World Scientific Publishing Company, Hardcover, New

~~£ 110.00~~

£ 99.00

More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

Routledge, Hardcover, New

~~£ 23.99~~

£ 21.59

Ethnic Marketing: Theory, Practice and Entrepreneurship (Routledge Studies in Marketing)

Ethnic Marketing: Theory, Practice and Entrepreneurship (Routledge Studies in Marketing)

Guilherme D. Pires; John Stanton

Routledge, 2018, 1 edition, Hardcover, New

~~£ 135.00~~

£ 121.50

Gemba Walks for Service Excellence: The Step-By-Step Guide for Identifying Service Delighters [With CDROM]

Gemba Walks for Service Excellence: The Step-By-Step Guide for Identifying Service Delighters [With CDROM]

Petruska, Robert

Productivity Press, Paperback, New

~~£ 37.99~~

£ 34.19

customer service intelligence

customer service intelligence

Van Der Wagen, Merilynn

Routledge, 2007, Paperback, New

~~£ 37.99~~

£ 34.19

Managing Sales Professionals: The Reality of Profitability

Managing Sales Professionals: The Reality of Profitability

Winston, William ; Vaccaro, Joseph P.

Routledge, 1995, Hardcover, New

~~£ 84.99~~

£ 76.49

Helping Customers Win: Customer Success Insights

Helping Customers Win: Customer Success Insights

Agrawal, Piyush

Windy City Publishers, Paperback, New

£ 16.96

CustomHer Experience: The Importance of Tailoring Your Brand Experience to the Female Consumer

Greenleaf Book Group Press, Hardcover, New

~~£ 22.75~~

£ 20.48

Summit: Reach Your Peak and Elevate Your Customers' Experience

Summit: Reach Your Peak and Elevate Your Customers' Experience

Addis, F. Scott

Greenleaf Book Group Press, 2014, Hardcover, New

~~£ 16.50~~

£ 14.85

service quality: research perspectives

service quality: research perspectives

white, susan s.

sage publications (ca), 2003, New

~~£ 143.00~~

£ 128.70