Name: Unreasonable Hospitality: The remarkable power of giving people more than they expect
SKU: 55966292
Price: 424187.00 IDR
Availability: InStock
Rating: 5 (1 reviews)
Author: Will Guidara
ISBN: 9781529146820

portada Unreasonable Hospitality: The remarkable power of giving people more than they expect

Unreasonable Hospitality: The remarkable power of giving people more than they expect

Type

Physical Book

Author

Will Guidara

Publisher

Ebury Edge

Year

2024

Language

English

Pages

288

Format

Paperback

Dimensions

23x15 cm

ISBN13

9781529146820

Unreasonable Hospitality: The remarkable power of giving people more than they expect

Will Guidara (Author) · Ebury Edge · Paperback

1 review

New Book Imported to Indonesia

Delivery: 05 Nov - 13 Nov

Rp 424.187

Rp 424.187

Add to Wishlist

Synopsis "Unreasonable Hospitality: The remarkable power of giving people more than they expect"

Learn the surprising power of delivering beyond your customers' expectations.

Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.

How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.

Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.

Will Guidara

(Author)

View Author's Page

Will Guidara has been immersed in the restaurant industry since the age of thirteen. He was co-owner of Eleven Madison Park, which under his leadership received four stars from the New York Times, three Michelin stars, and was named the best restaurant in the world in 2017 according to the 50 Best list. He is also the host of The Welcome Conference, an annual colloquium on hospitality that brings together industry professionals to share ideas and build community. Co-author of four cookbooks, he has received the Innovator Award from WSJ magazine, was named one of the "40 under 40" by Crain's New York Business, and his TED talk has been viewed nearly 2 million times. Additionally, he is co-producer of the series The Bear and awarded the Wall Street Journal Innovator Award.

See less

Customers reviews

Anonymous User Sunday, January 05, 2025
Verified Purchase
Superó todas mis expectativas. Una biblia obligatoria para todas las personas que trabajan en hospitalidad pero también para cualquier otra cosa. Fácil de leer y con enseñanzas prácticas
10

Have you read this book? Login to add your review.

More customer reviews

100% (1)
0% (0)
0% (0)
0% (0)
0% (0)

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews

Unreasonable Hospitality: The remarkable power of giving people more than they expect - Will Guidara

Synopsis "Unreasonable Hospitality: The remarkable power of giving people more than they expect"

Customers reviews

Frequently Asked Questions about the Book

Is the book original?

In what language is the book written?

What is the format of this book?

Questions and Answers about the Book

Opinions about Bookdelivery