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Welcome to BuscaLibre.us. These Terms and Conditions govern access to our website, www.bookdelivery.com/us-en, within the United States and its use by any user, client, or consumer. Users can freely use our software and mobile applications to browse, compare, and, if desired, purchase products and services offered on the site. We recommend reading these Terms and Conditions carefully.
By using this website and making purchases, customers are deemed to accept these Terms and Conditions, as well as the privacy and return policies mentioned herein. These Terms and Conditions are governed by the laws of the state of Florida and applicable federal laws of the United States.
The website https://www.bookdelivery.com/us-en are operated by Te Traemos INC, a company registered under the jurisdiction of laws of Florida, United States. For any inquiries, complaints, or communications related to the use of this site, you may contact customer service through the following channels:
Help Center: Accessible from the top-right corner of the website.
Contact Form: Available in the customer profile section.
Email: By writing to ventas@buscalibre.com.
Customer support is available on business days, Monday to Friday, from 9:00 a.m. to 5:00 p.m. (Eastern Time).
BuscaLibre will communicate electronically through the email provided by the customer to confirm orders, notify changes to purchase status, share shipping details, and other relevant updates. Customers may also receive promotional or advertising communications, with the option to unsubscribe at any time, in compliance with the U.S. CAN-SPAM Act.
Visiting the BuscaLibre.us website does not obligate the customer to make a purchase unless they complete a transaction following the procedures outlined in these Terms and Conditions. Users can freely compare and evaluate products by reviewing descriptions, prices, and delivery times before completing their purchases.
By purchasing on BuscaLibre.us, the customer agrees to adhere to the terms, conditions, and return policies outlined herein. BuscaLibre guarantees compliance with U.S. and Florida consumer protection laws, particularly regarding return, exchange, and refund rights.
Delivery times and shipping costs will be clearly outlined before the customer completes the purchase and will be confirmed via email once the order is finalized.
BuscaLibre.us provides a diverse catalog of books and imported products. Delivery times vary depending on the supplier's location and import logistics. This information is detailed for each product and confirmed with the customer upon purchase. Purchases are subject to inventory availability and supplier stock confirmation.
Books and other products: If a product is unavailable after the purchase is confirmed, BuscaLibre will attempt to locate an alternative supplier under similar commercial terms. If unsuccessful, the customer will be notified and refunded accordingly.
BuscaLibre partners with U.S. logistics providers (such as USPS) to ensure timely delivery. Delivery times are expressed in business days and depend on the logistics provider. If the order is not received within the specified timeframe, customers can contact customer service for assistance.
Express Shipping: Products labeled as “Fast Shipping” will be dispatched on the same business day if the order is placed before 11:00 a.m. (Eastern Time). Otherwise, the shipment will be processed on the next business day.
BuscaLibre guarantees that all products are in optimal condition upon delivery. If a product is defective, the customer has the right to request an exchange or return, in compliance with U.S. laws and BuscaLibre policies.
Right of Return: Customers may return products within 10 days of receiving their orders, provided the items are in their original packaging and unused condition. BuscaLibre will cover return shipping costs only for defective products.
BuscaLibre accepts the following payment methods:
Credit and Debit Cards (Visa, Mastercard, American Express), issued in the U.S.
PayPal: Payments can be made using a PayPal account in U.S. dollars.
Payment security is ensured through encryption technology and anti-fraud systems, in line with industry standards.
Refunds will be processed to the same account or card used for the purchase within 5 to 10 business days. For payments made via PayPal, refund times will depend on PayPal’s processing timelines.