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portada America's Service Meltdown: Restoring Service Excellence in the age of the Customer
Type
Physical Book
Publisher
Author
Year
2010
Language
English
Pages
167
Format
Hardcover
ISBN
9780313386022
ISBN13
9780313386022
Edition No.
1

America's Service Meltdown: Restoring Service Excellence in the age of the Customer

Raul Pupo (Author) · Praeger · Hardcover

America's Service Meltdown: Restoring Service Excellence in the age of the Customer - Raul Pupo

New Book

£ 89.34

  • Condition: New
Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Monday, June 17 and Wednesday, July 03.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.

Synopsis "America's Service Meltdown: Restoring Service Excellence in the age of the Customer"

In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.• Includes case studies and vivid, firsthand experiences and anecdotes• Presents chapters modularly organized into subtopics for easy reading

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