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Content Guidelines

These guidelines apply to book content, including title, cover art, and product description.

As a bookseller, we believe that providing access to the written word is important, including content that may be considered objectionable. We carefully consider the types of content we make available and review our approach regularly, listening to feedback and investigating concerns from our customers. We reserve the right to remove content from sale if we determine it creates a poor customer experience.

Vendors are responsible for adhering to our content guidelines. We invest significant time and resources to enforce these guidelines. We'll remove content that does not adhere to these guidelines and promptly investigate any book when notified of potential noncompliance. If we remove a title, we let the Vendor know and they can appeal our decision.

Illegal or Infringing Content

We take violations of laws and proprietary rights very seriously. It is the responsibility of publishers and Vendors to ensure their content doesn't violate laws or copyright, trademark, privacy, publicity, or other rights.

Offensive Content

We don't sell certain content including content that we determine is hate speech, promotes the abuse or sexual exploitation of children, contains pornography, glorifies rape or pedophilia, advocates terrorism, or other material we deem inappropriate or offensive.

Poor Customer Experience

Books for sale on Book Delivery should provide a positive customer experience. We do not allow descriptive content meant to mislead customers or that doesn't accurately represent the content of the book. We also do not allow content that's typically disappointing to customers.