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portada Creating & Delivering Your Value Proposition: Managing Customer Experience for Profit
Type
Physical Book
Publisher
Year
2009
Language
English
Pages
256
Format
Paperback
ISBN
0749455128
ISBN13
9780749455125
Edition No.
1

Creating & Delivering Your Value Proposition: Managing Customer Experience for Profit

Cindy Barnes; Helen Blake; David Pinder (Author) · Kogan Page · Paperback

Creating & Delivering Your Value Proposition: Managing Customer Experience for Profit - Cindy Barnes; Helen Blake; David Pinder

New Book

£ 48.93

  • Condition: New
Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Monday, June 17 and Wednesday, July 03.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.

Synopsis "Creating & Delivering Your Value Proposition: Managing Customer Experience for Profit"

In recent years, developing a value proposition has become a prime consideration for businesses. A value proposition is an analysis and quantified review of the business benefits, costs and value that a company can deliver to prospective customers and customer segments. Creating and Delivering your Value Proposition provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company. This practical new title shows readers how to build, deliver and harness value propositions to create profitable growth for a business, by utilizing the experience of clients and customers. Featuring global case studies and examples, Creating and Delivering your Value Proposition is an essential guide to understanding and developing a value-focused strategy for all senior practitioners.

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The book is written in English.
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