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handbook of usability testing,how to plan, design, and conduct effective tests
Jeffrey Rubin
(Author)
·
Dana Chisnell
(Author)
·
Jared Spool
(Preface by)
·
Wiley
· Paperback
handbook of usability testing,how to plan, design, and conduct effective tests - Rubin, Jeffrey ; Chisnell, Dana ; Spool, Jared
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Synopsis "handbook of usability testing,how to plan, design, and conduct effective tests"
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.