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total quality management
Hubert K. Rampersad
(Author)
·
Springer
· Paperback
total quality management - Rampersad, Hubert K.
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Synopsis "total quality management"
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book s modular, practical and integral approach will appeal to today s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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