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portada Your Company Sucks: It's Time to Declare War on Yourself
Type
Physical Book
Publisher
Year
2011
Language
English
Pages
208
Format
Paperback
Dimensions
20.1 x 13.2 x 1.8 cm
Weight
0.25 kg.
ISBN13
9781935618546

Your Company Sucks: It's Time to Declare War on Yourself

Mark Stevens (Author) · Benbella Books · Paperback

Your Company Sucks: It's Time to Declare War on Yourself - Stevens, Mark

New Book

£ 13.25

  • Condition: New
Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Monday, July 08 and Friday, July 19.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.

Synopsis "Your Company Sucks: It's Time to Declare War on Yourself"

It's every businessperson's nightmare: his or her company is failing, dysfunctional, stuck in neutral, and is disappointing overall, from the finances to the customer feedback. Put bluntly--but candidly--the company sucks. That's the bad news. The good news is that it doesn't have to be that way. Every business can rebound from its lows, regain its momentum, thrill its customers, and be the source of pride and profits its owners and shareholders seek. This U-turn must begin with you, the owner or senior manager, declaring war on yourself. By facing the fact that the malaise is the business suffers from ultimately is your responsibility and your doing, and even more important, will not be rectified unless you take the lead. Face the hard truth. Take the difficult actions. Demonstrate determination, creativity and resolve. Your Company Sucks pulls back the curtain on business performance. To reveal the four real-world reasons businesses decline, to identify them as red flags, and to provide a powerful and innovative methodology to transition from failure to flourish. Mark Stevens reveals that there are not thousands of reasons businesses fail. The reasons fall under four major categories: 1. rudderless leadership 2. the lust-to-lax syndrome 3. incompetence 4. conventional thinkingIdentifying and addressing the reasons for your company's failure is the focus of the war. This insightful book shows that the key to long-term business success is for the leader to declare war on him/herself so that the company never rests on its laurels. It also demonstrates how customer satisfaction is a curse in disguise. You don't want to satisfy your customers--you want to thrill them.

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