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portada how to tell anyone anything,breakthrough techniques for handling difficult conversations at work
Type
Physical Book
Publisher
Language
English
Pages
217
Format
Paperback
Dimensions
22.8 x 16.2 x 1.4 cm
Weight
0.39 kg.
ISBN
0814410154
ISBN13
9780814410158

how to tell anyone anything,breakthrough techniques for handling difficult conversations at work

Richard Gallagher (Author) · Amacom · Paperback

how to tell anyone anything,breakthrough techniques for handling difficult conversations at work - Gallagher, Richard

New Book

£ 15.57

  • Condition: New
Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Monday, July 01 and Thursday, July 11.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.

Synopsis "how to tell anyone anything,breakthrough techniques for handling difficult conversations at work"

Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what's wrong and shows them instead how to provide clear, constructive positive messages that create real behavior and performance change. You'll learn how to be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and--just as important--be graceful when you're on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions. No one likes to be criticized. How to Tell Anyone Anything teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.

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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.

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