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portada Preventing & Managing Disruptive Passenger Behaviour
Type
Physical Book
Language
English
Pages
36
Format
Paperback
Dimensions
21.0 x 14.8 x 0.3 cm
Weight
0.07 kg.
ISBN13
9780956015938

Preventing & Managing Disruptive Passenger Behaviour

Philip N. Hardy (Author) · Securicare International Limited · Paperback

Preventing & Managing Disruptive Passenger Behaviour - Hardy, Philip N.

Physical Book

£ 12.02

  • Condition: New
Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Friday, June 28 and Wednesday, July 10.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.

Synopsis "Preventing & Managing Disruptive Passenger Behaviour"

A comprehensive and informative resource for cabin crew on commercial flights to help them positively intervene to prevent and manage passengers behaving unruly or being disruptive, aggressive or violent. It includes guidance on the international and local legislation that covers unruly/disruptive passenger management and advice on the actions and strategies that can be employed to de-escalate the behaviour and bring to a safe conclusion incidents that are a risk to the passengers, crew or the aircraft.

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The book is written in English.
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