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Resolving Conflict: 10 Steps for Turning Negatives to Positives
Harold Scharlatt
(Author)
·
Center for Creative Leadership
· Paperback
Resolving Conflict: 10 Steps for Turning Negatives to Positives - Scharlatt, Harold
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Origin: U.S.A.
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It will be shipped from our warehouse between
Monday, July 08 and
Thursday, July 18.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Resolving Conflict: 10 Steps for Turning Negatives to Positives"
Conflict is inevitable, in everyday life and especially in today's increasingly nonhierarchical organizations-in the workplace. So what has always been a key leadership skill, conflict resolution, has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method-summarized in ten steps-for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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