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achieving impressive customer service
Gail Scott
(Author)
·
Lolma Olson
(Author)
·
Wendy Leebov Ed D.
(Author)
·
Createspace Independent Publishing Platform
· Paperback
achieving impressive customer service - Scott, Gail ; Olson, Lolma ; Leebov Ed D., Wendy
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Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Wednesday, June 12 and
Friday, June 28.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "achieving impressive customer service"
Are you looking for effective ways to improve service excellence with your team? Achieving Impressive Customer Service helps healthcare managers inspire and mobilize their teams to extend effective service and caring to the people they serve. This book describes a rich array of simple, doable approaches that, one at a time, or in tandem, will result in improved service quality and customer satisfaction. This book is especially useful for: - Managers of service lines, ancillary services and support service in hospitals and systems - Administrators who want to provide managers with powerful tools for making improvements - Managers in managed care, ambulatory care, medical practices, home care and long-term care - Administrative physicians - Professionals in training, education, and organization development - Change agents and consultants - Anyone in health care who wants to focus on achieving impressive customer services If you want to engage your team in advancing service quality, Achieving Impressive Customer Service has concrete strategies for you!
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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