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Customer Relationship Management
R. Shanthi
(Author)
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Mjp Publishers
· Hardcover
Customer Relationship Management - Shanthi, R.
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Origin: U.S.A.
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Monday, August 12 and
Thursday, August 22.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Customer Relationship Management"
Customer relationship management, or CRM, has escalated into a subjectof major importance. CRM builds especially on the principles of relationship marketing, the origins of which involving building relationships ofmutual value between suppliers and customers, have existed since the start of commerce. However, what has changed over the past decade is a series of significant trends that collectively shape theopportunity better to serve customers through information-enabled relationship marketing,
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.
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