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Customer Relationship Management
Kavita Singh (Author)
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Orange Boooks International
· Paperback
Customer Relationship Management - Kavita Singh
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Origin: Spain
(Import costs included in the price)
It will be shipped from our warehouse between
Monday, July 01 and
Wednesday, July 10.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Customer Relationship Management"
Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The book explains what CRM is the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives. The book views customer relationship management as the core business strategy that integrates internal processes and functions, and external networks, to create and deliver value to targeted customers at a profit.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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