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portada E-Commerce Website Optimization: Why 95% of Your Website Visitors Don't Buy, and What you can do About it
Type
Physical Book
Publisher
Format
Paperback
ISBN13
9781789664423

E-Commerce Website Optimization: Why 95% of Your Website Visitors Don't Buy, and What you can do About it

Dan Croxen-John; Johann Van Tonder (Author) · Kogan Page · Paperback

E-Commerce Website Optimization: Why 95% of Your Website Visitors Don't Buy, and What you can do About it - Dan Croxen-John; Johann Van Tonder

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Synopsis "E-Commerce Website Optimization: Why 95% of Your Website Visitors Don't Buy, and What you can do About it"

Conversion rate optimization (CRO) is a complex field and one that is rapidly evolving. It's about understanding people and their behaviour, not simply website visits. E-commerce Website Optimization provides an all-encompassing guide, explaining the how and why, before focusing on techniques and tools to increase the percentage of visitors who buy from the site, and subsequently the amount that these visitors spend when they buy. Grounded in best-practice theory and research, it brings together usability, analytics and persuasion to offer a detailed, step-by-step guide to improve conversion rates, increase ROI from online marketing campaigns, generate higher levels of repeat business and increase the e-commerce value of websites. In the fast-moving world of e-commerce, this fully revised second edition includes updates on test metrics, prioritization and personalization, alongside updated case studies and newly recommended tools. E-commerce Website Optimization is an invaluable book for those seeking to implement a data-driven ethos for their organization's e-commerce programme, for everyone from chief digital officers and heads of online sales, to entrepreneurs and small business owners.

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