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Everyone's Problem Solving Handbook: Step-By-Step Solutions for Quality Improvement
Michael R. Kelly
(Author)
·
Productivity Press
· Hardcover
Everyone's Problem Solving Handbook: Step-By-Step Solutions for Quality Improvement - Kelly, Michael R.
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Synopsis "Everyone's Problem Solving Handbook: Step-By-Step Solutions for Quality Improvement"
The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.Five-Step Problem-Solving Process Identify the problem: Clearly state what needs improvement. Analyze: Determine what causes the problem to occur. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem. Test Implement: Implement these actions on a trial basis to determine their effectiveness. Standardize: Ensure that useful actions are preserved.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.
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