Share
How to Have Your Cake and eat it Too: An Introduction to Service Design
Margus J. Klaar (Author)
·
Bis Publishers
· Paperback
How to Have Your Cake and eat it Too: An Introduction to Service Design - Margus J. Klaar
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My Wishlists
Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Monday, June 24 and
Friday, July 05.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "How to Have Your Cake and eat it Too: An Introduction to Service Design"
The vast majority of managers surveyed consider customer experience as the most important battleground for competitive advantage. The process of designing services is very specific to each individual business. However, discovering what people actually want and value is a universal process. This process of discovery is the subject of this book.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
✓ Producto agregado correctamente al carro, Ir a Pagar.
