Share
Obtaining Value from Big Data for Service Delivery
Stephen H. Kaisler
(Author)
·
Frank Armour
(Author)
·
J. Alberto Espinosa
(Author)
·
Business Expert Press
· Paperback
Obtaining Value from Big Data for Service Delivery - Kaisler, Stephen H. ; Armour, Frank ; Espinosa, J. Alberto
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My Wishlists
Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Monday, June 17 and
Wednesday, July 03.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Obtaining Value from Big Data for Service Delivery"
Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data these days, especially human-centered service systems. It has been characterized as the collection, analysis and use of data characterized by the five Vs: volume, velocity, variety, veracity, and value (of data). This booklet will help middle, senior, and executive managers to understand what big data is; how to recognize, collect, process, and analyze it; how to store and manage it; how to obtain useful information from it; and how to assess its contribution to operational, tactical, and strategic decision-making in service-oriented organizations.
