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Service Excellence @ Novell: Taking Customer Service from Cost to Profit
Nova Vista
(Author)
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Winsource Publishing LLC
· Paperback
Service Excellence @ Novell: Taking Customer Service from Cost to Profit - Nova Vista
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Synopsis "Service Excellence @ Novell: Taking Customer Service from Cost to Profit"
Ten years ago, Novell's customer service division was doing fine - pleasing customers and keeping them loyal. But in a high-impact transformation, the division raised its sights and now not only delights Novell's customers, but contributes significantly t
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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