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The Itil Process Manual
Van Haren Publishing (Author)
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Van Haren Publishing
· Paperback
The Itil Process Manual - Van Haren Publishing
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Synopsis "The Itil Process Manual"
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow and implement. It avoids the complex, enterprise-wide issues which though valid are not a major issues for those organizations whose IT processes form only a small part of the service offering to customers.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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