Share
WOW Your Customers! 7 Ways to World-Class Service
John D. Hanson
(Author)
·
Createspace Independent Publishing Platform
· Paperback
WOW Your Customers! 7 Ways to World-Class Service - Hanson, John D.
Choose the list to add your product or create one New List
✓ Product added successfully to the Wishlist.
Go to My Wishlists
Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Friday, August 02 and
Wednesday, August 14.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "WOW Your Customers! 7 Ways to World-Class Service"
"It's A Menu, Not a Recipe!""This powerful, practical book is loaded with ideas and insights to generate 'customers for life.'"---Brian Tracy, Author, Maximum AchievementThe 7 Ways "menu" is inspired from over 20 years of excellent customer service and diligent research into current industry leaders like Amazon, American Express, Disney, Nordstrom, Ritz-Carlton and more. The key ingredients to our successes have been neatly rolled into this easily-digested "menu" for stellar customer service. "Order" the items proven to add value while you try new ideas. Add them as they work for you!A recent customer satisfaction survey revealed that only 5% of customers received 5-star service, and just 10% of consumers rated their interaction as 4-star. The opportunity to attract and retain loyal, engaged customers has never been better. Use the practical, easily applied tools in this book to consistently create memorable experiences that will earn your company repeat and referred business from grateful clients. You'll be glad you did! About the Author: A proven leader in customer service excellence, John D. Hanson has professionally engaged customers and team members by adding value in every career opportunity. He resides near Columbus, Ohio, happily married with children, honored to have served in the U.S. Armed Forces.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
✓ Producto agregado correctamente al carro, Ir a Pagar.