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You're CX'y And We Know It: Humanising Customer Experience in the World of Tech
Mark Parker
(Author)
·
John Parker
(Author)
·
Sharon Boyd
(Author)
·
Rockstar CX Publishing
· Paperback
You're CX'y And We Know It: Humanising Customer Experience in the World of Tech - Boyd, Sharon ; Parker, John ; Parker, Mark
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Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Thursday, August 08 and
Tuesday, August 20.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "You're CX'y And We Know It: Humanising Customer Experience in the World of Tech"
If you're a leader or aspiring leader who wants to rock your Customer Experience - in a straight forward and practical way then this is the book for you. We share our on the job learnings from sixty combined years of business, leadership, operations, tech and customer experience. Learn something, have fun, transform your business and yourself at the same time. You'll laugh, grow and hopefully enjoy it! The chapters are short enough to read over a cuppa, and can be read in any order so you can dip in and out with us any time you need a lift or a good poke. We have packed it full of real life examples, anecdotes, inspirational quotes and key takeaways. We have zero pomp and a whole lot of spunk. Step into the world of CX in Tech - you're CX'y and we know it!
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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