Name: 12: The Elements of Great Managing
Price: 18.89 GBP
Availability: InStock
Author: Gallup ; Harter, James K.
ISBN: 9781595629982

portada 12: The Elements of Great Managing

Type

Physical Book

Author

Gallup

James K. Harter

Publisher

Gallup Press

Year

2006

Language

English

Pages

280

Format

Hardcover

Dimensions

23.6 x 16.5 x 2.8 cm

Weight

0.50 kg.

ISBN

159562998X

ISBN13

9781595629982

Edition No.

Synopsis "12: The Elements of Great Managing"

Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book's long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup's study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.