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portada Cómo Tratar Con Gente Difícil. Serie Inteligencia Emocional HBR (Dealing with Difficult People Spanish Edition) (in Spanish)
Type
Physical Book
Author
Publisher
Year
2019
Language
Spanish
Pages
150
Format
Paperback
Dimensions
17.8 x 12.4 x 1.3 cm
Weight
0.18 kg.
ISBN13
9788494949326
Edition No.
1
Categories

Cómo Tratar Con Gente Difícil. Serie Inteligencia Emocional HBR (Dealing with Difficult People Spanish Edition) (in Spanish)

Harvard Business Review (Author) · Reverte Management International · Paperback

Cómo Tratar Con Gente Difícil. Serie Inteligencia Emocional HBR (Dealing with Difficult People Spanish Edition) (in Spanish) - Harvard Business Review ; Homedes Beutnagel, Jofre

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Origin: U.S.A. (Import costs included in the price)
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Synopsis "Cómo Tratar Con Gente Difícil. Serie Inteligencia Emocional HBR (Dealing with Difficult People Spanish Edition) (in Spanish)"

El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. Cómo mantener la calma en una conversación tensa? Cómo permanecer firme frente a determinados comentarios? Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Customers reviews

AnónimoMonday, March 29, 2021
Verified Purchase

Muy util

00
Jhonnatan RiagaWednesday, May 05, 2021
Verified Purchase

Muy rápido y ademas su contenido es excelente, explica de manera clara y ofrece ejercicios aplicables a la vida cotidiana sobre como manejas personas dificiles.

00
Edickson Giraldo SánchezTuesday, December 28, 2021
Verified Purchase

Con toda la calidad de Harvard. Un poco costoso para su tamaño y calidad de encuadernación

00
David Mauricio GiraldoSunday, May 05, 2024

buen libro

00
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The book is written in Español.

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The binding of this edition is Paperback.

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