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investigating workplace discourse
Almut Koester
(Author)
·
Routledge
· Hardcover
investigating workplace discourse - Koester, Almut
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Synopsis "investigating workplace discourse"
Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.
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