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It's all About Cex! The Essential Guide to Customer and Employee Experience
Jason S. Bradshaw (Author)
·
Lioncrest Publishing
· Paperback
It's all About Cex! The Essential Guide to Customer and Employee Experience - Jason S. Bradshaw
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Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Wednesday, May 29 and
Friday, June 14.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "It's all About Cex! The Essential Guide to Customer and Employee Experience"
Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don't think this essential factor is important to their bottom line. It's All About CEX! breaks experience down into its core components--success, ease, and connection--and shows you how to get the most mileage out of each one. Containing long-term strategies as well as immediate action items, this book will teach you how to - Make everybody feel genuinely appreciated- Personalize your customer service- Discover your employees' untapped potential- And more You have the ability to improve people's lives. It's All About CEX! reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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