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managing organizational change (rle: organizations): human factors and automation
Fred Fallik
(Author)
·
Routledge
· Hardcover
managing organizational change (rle: organizations): human factors and automation - Fallik, Fred
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Synopsis "managing organizational change (rle: organizations): human factors and automation"
The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.
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