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Raving Fans (Cd) ()
Kenneth Blanchard; Sheldon Bowles (Author)
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Random House Us Audio
· Physical Book
Raving Fans (Cd) () - Kenneth Blanchard; Sheldon Bowles
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Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Thursday, May 23 and
Wednesday, June 05.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Raving Fans (Cd) ()"
Note: This is an Audiobook (Audio CD) and does not include actual book.Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
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All books in our catalog are Original.
The book is written in English.
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