It will be shipped from our warehouse between Monday, May 13 and Tuesday, May 14.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Summit: Reach Your Peak and Elevate Your Customers' Experience
F. Scott Addis
Synopsis "Summit: Reach Your Peak and Elevate Your Customers' Experience"
Tools and training to take you, as a business professional, straight to your peak potential--to benefit you, your family, and your customers Risk management expert and entrepreneur Scott Addis looks at your progression upward--from developing skills to cultivating business relationships to earning customer loyalty--as an ascent to a mountaintop. He takes you through four elevation levels--preparation for the climb, setting up base camp, assaulting the summit, and the final ascent--as he covers identifying your Unique Ability®, emotional intelligence, presenting yourself to others, nurturing creativity and innovation, building relationships, and winning customer trust. Scott-- an Inc. magazine ''Entrepreneur of the Year'' finalist and one of the ''25 Most Innovative Insurance Brokers in America''--believes that as a professional in today's workforce you are eager to reach your personal summit, and he gives you a clear path to get there. In his well-paced guide for novices and masters alike, he judiciously balances anecdotes with prudent advice and calls-to-action. The latter take the form of questions to address, steps to take, strategies to pursue, and attributes to cultivate along your path to the top.
